Privacy policy

Privacy Policy

Last updated: 10-26-2026

At My Comfort Lab, we take your privacy seriously. My Comfort Lab ("My Comfort Lab", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit, interact with, or make a purchase from www.mycomfortlab.com (the "Site").

By accessing or using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our site or make a purchase:

Personal identification information (name, email address, phone number)
Billing and shipping address.
Payment information (processed securely via Shopify Payments and authorized payment providers)
Browser and device information (via cookies and analytics tools)
Purchase history and browsing behavior on our site

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your order.
Send order confirmations and shipping updates.
Respond to customer service inquiries.
Improve our website and product offerings.
Send promotional emails (only with your consent).
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties only as necessary to operate our business, including:

Shipping carriers (to deliver your order).
Payment processors (to handle transactions securely)
Analytics providers (e.g., Google Analytics)
Marketing platforms (e.g., email marketing providers, with your consent)

These third parties are expected to protect your information and use it only for the services they provide.

4. Cookies

We use cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

5. Data Retention

We retain your personal data for as long as necessary to fulfill orders and comply with legal requirements. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Opt out of marketing communications at any time

To exercise any of these rights, contact us at support@mycomfortlab.com

7. Security

We implement industry-standard security measures like SSL to protect your personal data. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.