Refund policy

Returns & Refunds Policy

Last updated: 10-26-2026

We want you to be completely satisfied with your purchase. If something isn't right, here's how we can help.

1. Return Eligibility

We accept returns under the following conditions:

Item was purchased within the last 30 days
Item is new, unused, unworn, and in its original packaging
Item is not marked as final sale or non-returnable

Note: Certain product categories (e.g. digital downloads, personalized items) may not be eligible for return. See Section 5 for exclusions.

2. How to Initiate a Return

We will respond within 2 business days with return instructions.

Ship the item back to the address provided using a trackable shipping method.

Once we receive and inspect the item, we will process your refund.

3. Refunds

Approved refunds will be issued to your original payment method within 10 business days of receiving the returned item. Please note that your bank or payment provider may take additional time to process and post the refund.

4. Exchanges

We offer exchanges for items of equal value. To request an exchange, follow the same process as a return and note the item you'd like in exchange. Exchanges are subject to availability.

5. Non-Returnable Items

The following items cannot be returned or refunded:

Personalized or custom-made items
Items marked as Final Sale
Items returned after the 30-day return window